Masterflex Technical Support
From product selection and applications to technical advice or troubleshooting.
Our technical experts are ready to help.
In the United States and U.S. Possessions:
Masterflex
100 Matsonford Road, Building One,
Suite 200, Radnor, PA 19087
United States
Toll Free: 1-800-MASTERFLEX
Phone: 847-381-7050
Fax: 847-247-2929
Technical & application assistance before and after the sale
Hours: 7am to 6pm CST Monday - Friday
General Masterflex Support: sales@masterflex.com
Custom Engineered Solutions: custom@masterflex.com
Single-use Solutions: singleuse@masterflex.com
In Canada:
Masterflex Canada
100-2500 Rue Jean-Perrin
Quebec QC G2C 1X1 Canada
Phone: 866-678-3539
Fax: 438-968-6356
Email: info@masterflex.ca
In China:
Masterflex China Sales
4F, Building 2, No865 Jiu Xin Road
Seeyoo Tech Industrial Park,
Shanghai, China, 201615
Phone: 86-21-51099909
Fax: 85-23-0140805
Email: sales-china@masterflex.com
In Germany:
Masterflex Europe Sales
JOHN-DEERE-STR 5
HEINRICH-BLANC-STRAAE 40
76646 BRUCHSAL, 192 GERMANY
Phone: +49-(0)9377-92030
Fax: +49-(0)6151-8624112
Email: sales-europe@masterflex.com
In India:
Masterflex India Sales
19th Floor, Building No. 5, Tower C, DLF Cyber City,
Phase III, Gurugram - 122002
Haryana, India
Toll Free: 1-800-266-1244
Phone: 91-22-66459802
Fax: 91-22-61394422
Email: csafh.india@avantorsciences.com
In United Kingdom:
Masterflex UK Sales
Hunter Boulevard
Magna Park
Lutterworth, Leicestershire
LE17 4XN, United Kingdom
Phone: +44-(0)0800 22 33 44
Fax: +44-(0)1256-651146
Email: sales-uk@masterflex.com
In Other Countries:
Phone: 1-847-381-7050
Fax: 1-847-247-2929
Email: international@masterflex.com
Our on site team of highly trained Application Specialists collectively has more than 85 years of experience in responding to customers’ Masterflex questions. Beyond helping in product selection, these technical experts also assist you in troubleshooting existing issues and regulatory compliance issues, as well as maintenance and repair. Our team offers expertise in a number of scientific and industrial disciplines. They are thoroughly schooled on the products we sell and can answer the most challenging questions.
Choosing the right product for your application
Receive objective advice on your purchasing decision. We’ll even find products beyond our standard offering, see Special & Custom Orders.
Troubleshooting an existing issue
Problem-solving assistance from those with practical, hands-on experience. Ensure Component Compatibility Make sure your components fit the first time.
Solve regulatory compliance issues
Ensure that you meet the necessary standards and protocols — and get the documentation to back it up — so that your regulatory audits go smoothly. More Information on compliance documentation.
Receive maintenance & repair guidance
Reduce costly downtime and ensure the longevity and accuracy of your equipment. Call for help finding replacement parts.
Product modification capabilities
From cord lengths and plug assemblies to custom pressure and flow instruments we can handle any product modification that you may need.
Large quantity orders
Special pricing and discounts on large quantities and blanket orders available.